Privacy Policy

1 Information We Collect

7u7771 collects personal data from players through several channels — directly when you register and use the platform, automatically as you interact with our website, and occasionally from third-party sources when necessary for verification or fraud prevention purposes. Below is a detailed breakdown of the categories of data we collect.

Account registration data: When you create a 7u7771 account, we collect your full legal name, date of birth, email address, mobile phone number, residential address, preferred currency (Bangladeshi Taka, ৳), and the username and password you choose. This information is essential for creating and maintaining your account and for verifying your eligibility to play.

Identity verification (KYC) data: As part of our Know Your Customer process, we may request copies of government-issued identity documents such as your National ID card, passport, or driving licence, as well as proof of your residential address (utility bill or bank statement) and proof of ownership of the payment method you use. These documents are processed securely and stored only for as long as required by our compliance obligations.

Financial transaction data: We record all deposits, withdrawals, bonus credits, wager amounts, and game results associated with your 7u7771 account. This includes the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, etc.), transaction amounts in ৳ BDT, transaction timestamps, and transaction reference numbers.

Technical and device data: When you access 7u7771, our servers automatically record your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, session duration, and error logs. This technical data helps us maintain platform performance, detect fraud, and improve the user experience.

Behavioural and gameplay data: We collect data about how you interact with 7u7771, including which games you play, how long you play, your wagering patterns, the promotions you claim, and your responses to responsible gaming prompts such as deposit limits and time-out requests.

Communications data: If you contact our support team via live chat or email, we retain records of those communications, including your messages and our responses, for quality assurance and compliance purposes.

2 How We Use Your Data

7u7771 uses the personal data we collect exclusively for legitimate purposes directly related to operating the platform, fulfilling our obligations to players, and complying with applicable legal and regulatory requirements. We do not use player data for purposes that are unrelated to the services we provide.

• Account management: To create, maintain, verify, and where necessary close your 7u7771 account, and to communicate with you about your account status, security alerts, and important platform updates.
• Service delivery: To provide you with access to casino games, sports betting markets, live dealer tables, and all other features of the 7u7771 platform, and to process your deposits and withdrawals efficiently and accurately.
• Identity and age verification: To confirm that you meet the minimum age requirement of 18 years and that your identity matches the information you provided during registration, as required for responsible gaming and fraud prevention compliance.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct, and to protect the integrity of the platform for all players.
• Responsible gaming: To monitor player behaviour for signs of problem gambling, to enforce deposit limits and self-exclusion requests, to send responsible gaming reminders, and to support players who reach out for gambling-related assistance.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML) requirements, to respond to lawful requests from regulatory or law enforcement authorities, and to maintain accurate records as required by law.
• Customer support: To respond to your enquiries, resolve disputes, and process complaints fairly and efficiently.
• Platform improvement: To analyse aggregate usage patterns, diagnose technical issues, test new features, and improve the overall quality and performance of the 7u7771 platform.
• Marketing communications: Where you have given your consent, to send you promotional offers, bonus announcements, and news about new games or features at 7u7771. You may withdraw your consent to marketing communications at any time by contacting our support team.

3 Legal Basis for Processing

7u7771 processes personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing your registration data, KYC documents, and financial transaction data is necessary for us to fulfil our contract with you — namely to operate your 7u7771 account and provide access to our gaming services. Without this data, we cannot deliver our services.
• Legal obligation: Certain data processing activities — particularly those related to identity verification, anti-money laundering checks, and record-keeping — are required by applicable law. We must carry out these activities regardless of any preference you express to the contrary.
• Legitimate interests: We process technical data, behavioural data, and security logs on the basis of our legitimate interest in maintaining a safe, fair, and well-functioning platform. We only rely on this basis where our legitimate interest is not overridden by your privacy rights.
• Consent: Where we send you marketing communications, we do so on the basis of your consent. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

4 Cookies & Tracking Technologies

7u7771 uses cookies and similar tracking technologies to operate certain features of the platform, remember your preferences, and understand how players use our website. A cookie is a small text file placed on your device by a website server. The following types of cookies are used on 7u7771:

• Strictly necessary cookies: These cookies are essential for the 7u7771 platform to function. They enable core features such as maintaining your login session, remembering items in your account, and ensuring secure access to your account. You cannot opt out of strictly necessary cookies.
• Performance and analytics cookies: These cookies collect anonymised or aggregated information about how players use 7u7771 — for example, which pages are visited most frequently, how long players spend on the platform, and which features are used most often. This data helps us improve the platform experience.
• Functionality cookies: These cookies allow 7u7771 to remember your preferences — such as your chosen display language and any responsible gaming settings you have configured — so that you do not need to re-enter them each time you visit.
• Security cookies: These cookies assist with fraud detection and platform security by helping us identify unusual activity patterns that may indicate account compromise or prohibited conduct.

Managing cookies: You can control the use of non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of the 7u7771 platform. Instructions for managing cookies are available in the help documentation of all major browsers. Note that blocking strictly necessary cookies will prevent you from using the platform altogether.

5 Data Sharing & Disclosure

7u7771 does not share your personal data with third parties except in the following limited and clearly defined circumstances:

• Game studios and technology providers: To deliver gaming services, 7u7771 shares necessary technical data (such as session identifiers and wager amounts) with our game studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive only the data necessary to deliver the specific game or service and are contractually bound to handle that data in accordance with applicable data protection standards.
• Payment processors: To process deposits and withdrawals, we share the financial data required to complete transactions with payment service providers such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers operate under their own data protection obligations and security standards.
• Identity verification services: We may use third-party KYC and identity verification service providers to verify player identity and age. These providers process the documents you submit only for verification purposes and are contractually prohibited from using your data for any other purpose.
• Fraud prevention and security services: We may share technical and behavioural data with specialist fraud detection service providers to identify and prevent fraudulent activity on the platform.
• Legal and regulatory authorities: We may disclose personal data to regulatory bodies, law enforcement agencies, or courts where we are legally obligated to do so — for example, in response to a valid court order, a regulatory investigation, or a legal request relating to suspected money laundering or financial crime.
• Business transfers: In the event that 7u7771 undergoes a merger, acquisition, or sale of assets, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will notify affected players and take steps to ensure that their data continues to be protected under terms at least as protective as this Privacy Policy.

In all cases where 7u7771 shares personal data with third parties, we take reasonable steps to ensure that those parties maintain appropriate data security standards and process your data only for the purposes for which it was shared.

6 Data Retention

7u7771 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of data we hold:

• Account and registration data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure. This retention period is required to support any regulatory audit, dispute resolution, or legal proceedings that may arise after an account is closed.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of verification or, where applicable, five (5) years from the end of our business relationship with you, whichever is later. This period reflects standard AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years following each transaction, in accordance with financial record-keeping obligations applicable to online gaming platforms.
• Technical and security logs: Retained for up to twelve (12) months from the date of collection, unless a specific log is required to be retained for longer as part of an ongoing security investigation or fraud case.
• Customer support communications: Retained for up to three (3) years from the date of the communication, or longer if the communication relates to an unresolved dispute or legal matter.
• Marketing consent records: Retained for as long as your consent remains active, plus a reasonable period after consent withdrawal to demonstrate that we honoured the withdrawal promptly.

When your personal data is no longer required for any of the purposes described in this Privacy Policy and no legal retention obligation applies, 7u7771 will securely delete or anonymise that data so that it can no longer be associated with you as an individual.

7 Your Privacy Rights

As a player on the 7u7771 platform, you have the following rights in relation to your personal data. We are committed to honouring these rights promptly and transparently. To exercise any of the rights below, please contact us at [email protected] with the subject line "Privacy Rights Request".

• Right of access: You have the right to request a copy of the personal data we hold about you and information about how we use it. We will provide this information within a reasonable period and at no charge for standard requests.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update certain information directly within your account settings; for other corrections, contact our support team.
• Right to erasure: In certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and no legal retention obligation applies — you have the right to request that we delete your personal data. Note that this right cannot override our legal obligation to retain certain data for regulatory and AML compliance purposes.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where we process your data on the basis of your consent or contractual necessity, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to our processing of your personal data where we rely on legitimate interests as the legal basis. You also have the unconditional right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where we process your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8 Data Security

The security of your personal data is a top priority at 7u7771. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, disclosure, alteration, or destruction. These measures include but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and the 7u7771 platform is encrypted using industry-standard SSL/TLS protocols. This ensures that your login credentials, financial transactions, and personal information cannot be intercepted in transit.
• Secure data storage: Personal data and financial records stored on 7u7771 servers are protected using encryption at rest and access controls that restrict data access to authorised personnel only.
• Access control and authentication: Access to systems containing player data is restricted to 7u7771 employees and contractors who require that access to perform their role. All internal access is logged and monitored. Multi-factor authentication is required for administrative access to sensitive systems.
• Regular security reviews: 7u7771 conducts periodic security assessments and vulnerability testing of its platform infrastructure to identify and address potential security weaknesses before they can be exploited.
• Incident response: In the event of a data security incident that affects your personal data, 7u7771 has procedures in place to detect, contain, and respond to the incident promptly. Where required, we will notify affected players of any significant breach within a reasonable timeframe.

While 7u7771 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — please ensure you use a strong, unique password for your 7u7771 account and do not share your login credentials with anyone.

9 Third-Party Services & Links

The 7u7771 platform integrates games and services provided by third-party game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, you may be interacting with software and systems operated by that studio, which may involve the transmission of certain technical data (such as session tokens and wager outcomes) to that studio's servers.

Each of these game studio partners operates under its own privacy and data protection policies. 7u7771 contractually requires all game studio partners to handle any player data they receive in a manner consistent with applicable data protection standards, but we do not control the internal data handling practices of third-party studios and are not responsible for them.

Similarly, our payment processing partners — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — operate under their own privacy policies and regulatory frameworks. When you initiate a transaction at 7u7771, you are also interacting with your chosen payment provider, and that provider's own terms and privacy practices apply to the portion of the transaction they process.

10 Children's Privacy

7u7771 is strictly an adult platform intended for players aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes an age declaration requirement, and we carry out age verification checks on player accounts as part of our standard KYC process.

If we become aware that we have inadvertently collected personal data from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be returned to the source payment method.

11 Changes to This Policy

7u7771 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or the introduction of new features or services on the platform. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, display a notice on the platform to inform players of the update.

We encourage all 7u7771 players to review this Privacy Policy periodically to stay informed about how we handle their personal data. Your continued use of the 7u7771 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you disagree with any changes to this policy, you should cease using the platform and contact our support team to arrange the closure of your account.

12 Contact & Data Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7u7771 handles your personal data, please do not hesitate to get in touch with our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach us by email at [email protected]. When contacting us regarding a privacy matter, please use the subject line "Privacy Enquiry" or "Privacy Rights Request" so that your message is directed to the appropriate team member as quickly as possible.

Our support team is available 24 hours a day, 7 days a week, 365 days a year, including all public holidays in Bangladesh. We aim to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 30 days.